> Confused? Are you staring at a screen that lets you view almost every available scrap of information in the world, but you can't even find a precise description of the problem you want to solve … let alone a clear, trustworthy solution?
> Our cherished and time-honored habits of acquiring and communicating knowledge have stopped working for us, precisely because information has become superabundant … and less reliable at the same time. Both idiots and terrorists can — and do — publish to global audiences at no cost to publisher or reader. And you can't tell the difference between their scribblings and those of truly wise people.
> The old ways of extracting meaning from information did work. We need to rediscover and reinvent those ways to meet our new realities.